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FAQ

You can use the top search box, or else you can surf through the categories, from our store menu in the top.
It is easy to update your eduawake account and view your orders any time through 'My Account'. 'My Account' allows you complete control over your transactions on eduawake.com
  • Manage/edit your personal data like address, phone numbers, email ids
  • Change your password
  • Track the status of your orders
Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it. You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time. You will also be notified when the seller ships the item(s) to you.
Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on EduAwake.
If you are not comfortable making an online payment on EduAwake.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
It is strictly a cash-only payment method. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.
Credit cards: We accept payments made using Visa, MasterCard credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
Debit cards: We accept payments made using Visa, MasterCard debit cards. To pay using your debit card at checkout, you will need your card number, expiry date, three-digit CVV number. You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
You can review the status of your orders and other related information in the 'My Account' section In the My Account page, click on the 'Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'details' link.